COMMUNITY EARLY LEARNING AUSTRALIA
Sydney
MEMBER SURVEY & STRATEGIC INSIGHTS
THE BRIEF
CELA engaged Mayvin Global to design and deliver its first member survey, creating a robust evidence base to support board and executive decision-making. The survey was designed to inform strategic planning, strengthen the organisation’s understanding of member priorities, and establish a benchmark CELA can track over time.
CELA is a repeat Mayvin Global client, having engaged us across multiple strategic projects.
THE OUTCOME
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A credible, independent tool the board and executive can use to guide strategic planning and prioritisation
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Clear evidence on member sentiment, priorities and perceived value — supported by qualitative insights
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Practical examples of what members value most, what they want more of, and where expectations are shifting
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Identification of key communication opportunities to strengthen member understanding and engagement
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A repeatable benchmark baseline CELA can use in future surveys to track changes over time
“Working with Mayvin Global on our first member survey was an outstanding experience. They guided us through every step of the process with professionalism and insight, from developing the survey questions to managing the rollout and collecting responses. Their expertise helped us gain valuable feedback from our members, and the in depth analysis of the results are already shaping our planning and strategy.
We’ve engaged Mayvin Global multiple times on various strategic projects, and they continue to deliver targeted and expert advice that we trust and value.”
Michele Carnegie, Chief Executive Officer